Cookie Policy

1. What are cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

They allow websites to remember information about your visit, help essential functions operate correctly and improve the overall user experience.

Cookies do not normally identify you personally, although some may become associated with personal information where you have created an account or completed a purchase.

2. Why we use cookies

NREW uses cookies only where there is a legitimate reason to do so.

• To keep the website operating correctly.
• To provide secure customer logins.
• To remember shopping basket contents.
• To complete checkout securely.
• To remember preferences where appropriate.
• To measure website performance.
• To improve future versions of our website.
• To help detect fraud and malicious activity.

3. Types of cookies we use

Essential Cookies

These cookies are necessary for the operation of the website. Without them many features would not function correctly.

Performance Cookies

These cookies help us understand how visitors use our website so that we can continually improve speed, navigation and usability.

Functional Cookies

These cookies remember certain choices or preferences that make your future visits more convenient.

Analytics Cookies

Where enabled, analytics cookies provide anonymous statistical information about website usage.

4. Third-party cookies

Some cookies may be placed by carefully selected third-party services that help us operate our business.

Examples may include payment providers, website analytics, embedded media, security services and performance monitoring.

Each third-party provider operates under its own privacy and cookie policies.

5. Cookies used for purchases and accounts

When you create an account, log in, add products to your basket or complete a purchase, essential cookies may be used to maintain your session and provide the requested service.

These cookies may remember basket contents, account status, checkout progress and security information.

Because these cookies are necessary for the website to function, they cannot normally be disabled through our website controls.

6. Analytics and website measurement

We may use analytics and website measurement tools to understand how visitors find and use the NREW website.

This may include information such as:

• The pages visited.
• The approximate length of a visit.
• The type of device or browser used.
• General traffic sources.
• Website errors or performance issues.

We use this information to improve the design, navigation, performance and usefulness of the website.

7. Managing your cookie preferences

Most internet browsers allow you to view, manage, block or delete cookies.

The exact controls available depend on the browser and device you use. Please refer to your browser's help or privacy settings for further information.

You may be able to:

• Delete cookies already stored on your device.
• Block all cookies.
• Block cookies from selected websites.
• Receive a warning before a cookie is stored.
• Control third-party cookies separately.

8. Similar technologies

In addition to cookies, websites may use similar technologies such as local storage, session storage, pixels or embedded content.

Where these technologies are used by NREW, they are used for similar purposes, including essential website operation, security, performance measurement and user preferences.

9. How long cookies remain

The length of time a cookie remains on your device depends on its purpose.

Session Cookies

Session cookies normally expire when you close your browser.

Persistent Cookies

Persistent cookies remain for a defined period or until they are deleted through your browser settings.

We aim to retain cookies only for as long as reasonably necessary for the purpose for which they were placed.

10. Personal information

Where information collected through cookies can be linked to an identifiable person, it will be handled in accordance with the NREW Privacy Policy.

You can read our Privacy Policy for further information about how we collect, use, store and protect personal information.

11. Changes to this Cookie Policy

We may update this Cookie Policy when our website, services, technology or legal responsibilities change.

The latest version will always be published on the NREW website and identified by its version number and effective date.

12. Contact us

If you have a question about cookies or how information is used on the NREW website, please contact us.